Privacy policy

This Privacy Policy explains how Ayoun 🧿 | Solution Against the Evil Eye (“the Site”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you visit, use our services, or make a purchase on www.ayounonyou.com (the “Site”), or when you communicate with us regarding our services.

1. Changes to This Privacy Policy

We may update this Privacy Policy to reflect legal, operational, or security changes. Any update will be posted on the Site, and the “Last Updated” date will be adjusted accordingly.

2. Personal Information We Collect

We collect different types of personal information depending on how you interact with our services.

Information You Provide Directly

Contact details: Name, email address, phone number.

Order information: Billing address, shipping address, payment confirmation.

Account information: Username, password, security settings.

Customer service: Any information you share when contacting us.

Information Collected Automatically

We use cookies and similar technologies to collect data about your interaction with the Site, including:

- IP address, device type, browser type

- Browsing history and behaviour

- Interactions with the Site and our emails

Information Obtained from Third Parties

We may receive information from:

- Payment partners (Shopify, secure payment processors)

- Marketing and analytics providers

3. How We Use Personal Information

We use your personal information to:

- Provide and operate our services (process orders, manage accounts)

- Communicate with you (order updates, customer support)

- Improve our Site and services

- Ensure security and prevent fraud

- Deliver targeted marketing (personalised ads, promotional offers)

If you reside in the EEA, the legal basis for processing your data is our legitimate interest in selling our products and securing our website (Art. 6 (1) (f) GDPR).

4. Cookies and Similar Technologies

We use cookies to enhance your experience, analyse traffic, and tailor our advertising.
You may modify your preferences at any time through your browser settings.

5. Sharing Personal Information

We may share your information with:

- Third-party service providers (payment processors, logistics partners, data analytics tools)

- Marketing and advertising partners

- Legal authorities, if required

We do not sell your personal information.

6. Data Protection and Retention

We implement advanced security measures to protect your data.
However, no Internet transmission is entirely secure.

We retain your information only as long as necessary to meet our legal, operational, and commercial obligations.

7. Your Rights

Depending on your place of residence, you may have the right to:

- Access your personal information

- Correct inaccurate data

- Request the deletion of your information

- Object to data processing

- Opt out of marketing communications

To exercise your rights, contact us at: contact@ayounonyou.com

8. International Users

If you access the Site from outside the United Arab Emirates, please note that your information may be transferred to and stored in another country where data protection laws may differ.

9. Contact Us

For any questions regarding this Privacy Policy or your data protection rights, you may contact us at:

📧 Email: contact@ayounonyou.com
🌍 Website: www.ayounonyou.com